Refund policy

I care about your satisfaction! 

If for any reason you are unhappy with your purchase, I have a 7-day return policy on select items. Which means you have 7 days after receiving your order to request a return, as long as in same condition, unopened, factory sealed condition as received. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. 

To start a return, you can contact me at VibinVibesDesign@gmail.com OR 1(608)315-1665 Via text message. If your return is accepted, I'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted. 

You can always contact me for any return questions at VibinVibesDesign@gmail.com or 1(608)315-1665 Via text message. 

VibinVibesDesign reserves the right to cancel orders due to high fraud risk, invalid address with no response, inventory issues, or any other reason deemed necessary. 

Preorders are items that are not currently in stock. They are ordered and reserved through the manufacturer for you on my behalf. Therefore, payment will be taken in advance.

After your pre-order is confirmed, your order is prepared for shipment immediately upon arrival of the items to my shipping facility. 

Please understand that hot products are subject to allocation by manufacturers, and availability is not fully guaranteed. I only offer a small percentage of my inventory for pre-sale. 

Therefore, it is highly unlikely factors out of our control will affect preorders. However, in this highly unlikely scenario, you will be refunded in full.

VibinVibesDesign reserves the right to adjust product prices at any time. However, once your order is placed, it will not be affected by any price adjustments. 

By placing a pre-order, you are agreeing to these Pre-order Terms and Conditions. 

VibinVibesDesign usual terms and conditions apply. 

VibinVibesDesign shipping policies apply. 

PLEASE DO NOT PURCHASE PREORDER & IN STOCK ITEMS IN THE SAME CART, UNLESS YOU WOULD LIKE THEM SHIPPED TOGETHER.

Damages and Issues

Please inspect your order upon arrival and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. "I sell factory sealed and non-sealed products, which may have factory inconsistencies in quality control, VibinVibesDesign is not responsible for factory issues with quality control, including torn outer wrappers, minor dents, dings, etc. I always do my best to ensure you receive the highest quality product every time. 

Certain types of items cannot be returned, like sealed goods (such as packs, booster boxes, or cases), custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific product. 

Unfortunately, VibinVibesDesign does not accept returns on sale items or gift cards.

The Fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

I will notify you once I've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.